FAQ
Frequently Asked Questions
Where is your store located? Is it in India?
Yes, we have offline stores in Aizawl city, Mizoram state in India.
Our main branch is in Kulikawn and the new branch is in Zarkawt.
Our main branch is in Kulikawn and the new branch is in Zarkawt.
Do you ship countrywide?
Yes, we ship across India — covering all 28 states and 8 union territories.
Do you accept returns or exchanges?
We do not accept returns or exchanges.
Only replacement is allowed for incorrect size or product delivered (not applicable if the correct product/size was sent as ordered).
Only replacement is allowed for incorrect size or product delivered (not applicable if the correct product/size was sent as ordered).
Do you accept COD?
We offer Partial COD — customers pay a small advance (₹200–₹500 based on order value) and the rest on delivery.
Full COD is only available for deliveries within Aizawl city.
Full COD is only available for deliveries within Aizawl city.
How long does shipping take?
We dispatch orders within 1–3 days (customized orders or exceptions may take longer).
Shipping from our Mizoram warehouse usually takes 4–10 days depending on your location in India.
Shipping from our Mizoram warehouse usually takes 4–10 days depending on your location in India.
How do I track my order?
Once shipped, you’ll receive an update via WhatsApp (on the phone number you provided at checkout).
Delhivery (our courier partner) will send tracking updates.
See a sample tracking update below:
Delhivery (our courier partner) will send tracking updates.
See a sample tracking update below:
What are Fan, Player, and Retro Versions in football jerseys?
Please check this guide to understand the differences:
Difference Between Fan, Player & Retro Jerseys
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